Returns & Exchange
- Am I allowed to cancel or change an already placed order? We strive to process and ship orders promptly. To request a cancellation or modification, please contact our customer service team as soon as possible within 30 minutes after placing the order, after 30 minutes our team will not be responsible for any cancellation or modification.
- Can I return a closeout item? Unfortunately, closeout items are usually final sale and cannot be returned. Please refer to our return policy for further details.
- How do I return an order? To initiate a return, please visit our Returns page on the website and follow the instructions provided. Contact us through our email: [email protected] or call us at: 800-316-9833
- How to submit a return request at TheApparelFactory.com? To submit a return request, please follow the instructions provided on our Returns page or contact our customer service team for assistance.
- Sizes do not fit. What should I do for an exchange? If the sizes do not fit, please contact our customer service team to initiate an exchange request. Additional information and instructions will be provided.